Rolled Metal — FAQ

Yes. Each material is supplied with a quality certificate that includes information from the specific manufacturer. This certificate contains the results of chemical analysis, hardness data, a list of components, strength properties, as well as ultrasonic and other testing results. This way, you receive a complete description of the material.

We guarantee customer satisfaction by carefully identifying and considering all requirements specified in the order. This is achieved through regular feedback with the customer at every stage, including discussing packaging requirements, providing necessary documentation, and specifying delivery deadlines and addresses. We consider all factors to ensure a successful transaction.

1. Initial consultation — the client contacts us by email at info@ritausmas.lv or by phone, and all requirements and terms are discussed. 2. Agreement of terms — we agree on price, quantity of materials and delivery deadlines, and an order is prepared. 3. Order assembly — upon confirmation, all information is passed to the warehouse where products are assembled. 4. Delivery organisation — if transport is arranged by us, the goods are loaded and necessary documents prepared. 5. Shipping — the finished goods are delivered and feedback is maintained. 6. Feedback and improvement — we record successful completion or promptly address any issues to improve the process.

We strive to meet the needs of every client, so we can accept orders of any volume, ranging from a single kilogram to hundreds of thousands of tons. Our warehouse is always well-stocked, allowing us to respond quickly to customer requests.

Yes. Our company has an extensive logistics network and cooperation with many transport companies. We can arrange delivery in any volume: from partial loads, such as one pallet, to full truckloads with a capacity of 24 tons. We also offer sea transportation for large lots, depending on the customer's needs.

Yes. We can arrange test deliveries, such as providing a cut component or a quality certificate for the material in our inventory. It is also possible to agree on partial delivery to verify the quality of the goods and ensure they meet the client's requirements.

The most common questions are: Is the product available in stock? If not, what are the delivery options? What will be the delivery time? What is the price of the item?

The best way is to contact our representative directly. Personal communication allows us to discuss in more detail all the necessary aspects and nuances, ensuring the successful implementation of the transaction.